We create unique experiences encouraging kids of all ages to visit and explore our stores. As a team member, we are here to put on a performance for our guests, an engaging time which will leave them wanting to come back again and again. Being part of Legacy Toys means you enjoy playing and having fun with children of all ages, telling jokes, performing magic tricks, juggling, storytelling and so much more!
The Retail Sales Representative is responsible for making a positive customer experience for customers of all ages that walk into a Legacy Toys store. The experience should be fun and repeatable, a customer coming into Legacy Toys should be able to expect an experience that can be repeated over and over again ensuring stability in the customers visit. Help to identify customers needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to have fun are a must. A desire to promptly resolve potential customer issues or complaints will make you successful in this role.
- YOUR RESPONSIBILITIES INCLUDE:
- Engaging with all guests and finding opportunities to re-engage with them throughout their visit in an appropriate and entertaining way.
- Help educate customers on our products, including demonstrations when possible
- Continually improving product knowledge of our store
- Listening to customers needs and helping to find a solution
- Communicating concerns and needs of customers to management team
- Communicating self needs or concerns to management team
- Completing customer checkouts
- Restocking and merchandising displays
- Cleaning of the store, backroom, and bathroom
- Ensuring that the sales floor is always clean and shop-able for customers
- Completing tasks with enthusiasm, and positivity (both are contagious)
- Making someone’s day a little brighter